{"id":3293,"date":"2024-11-07T19:32:57","date_gmt":"2024-11-07T19:32:57","guid":{"rendered":"https:\/\/hivecancun.com\/?page_id=3293"},"modified":"2026-04-12T23:11:56","modified_gmt":"2026-04-12T23:11:56","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/hivecancun.com\/en\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"<style>.elementor-3293 .elementor-element.elementor-element-df63091{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--margin-top:45px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-3293 .elementor-element.elementor-element-c447688 .elementor-heading-title{font-family:\"Montserrat\", Sans-serif;}.elementor-3293 .elementor-element.elementor-element-c447688 > .elementor-widget-container{margin:100px 50px 0px 50px;}.elementor-3293 .elementor-element.elementor-element-0a2bb1f{text-align:start;font-family:\"Montserrat\", Sans-serif;font-weight:400;color:#333333;}.elementor-3293 .elementor-element.elementor-element-0a2bb1f > .elementor-widget-container{margin:85px 50px 80px 50px;}@media(max-width:767px){.elementor-3293 .elementor-element.elementor-element-0a2bb1f > .elementor-widget-container{margin:20px 50px 080px 50px;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3293\" class=\"elementor elementor-3293\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df63091 e-con-full e-flex e-con e-parent\" data-id=\"df63091\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c447688 elementor-widget elementor-widget-heading\" data-id=\"c447688\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a2bb1f elementor-widget elementor-widget-text-editor\" data-id=\"0a2bb1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-sourcepos=\"3:1-3:26\"><strong>Terms and Conditions<\/strong><\/p>\n<p data-sourcepos=\"5:1-5:192\"><strong>1. Acceptance:<\/strong> By making a reservation through Hive Cancun, whether by phone, online, or in person, the guest accepts these Terms and Conditions.<\/p>\n<p data-sourcepos=\"7:1-7:16\"><strong>2. Reservations:<\/strong><\/p>\n<ul data-sourcepos=\"8:1-11:0\">\n<li data-sourcepos=\"8:1-8:94\"><strong>Guarantee:<\/strong> A valid credit card may be required to guarantee the reservation.<\/li>\n<li data-sourcepos=\"9:1-9:213\"><strong>Modifications and Cancellations:<\/strong> Changes and cancellations are subject to the specific policies of each hotel and rate. It is recommended to review these policies at the time of booking.<\/li>\n<li data-sourcepos=\"10:1-11:0\"><strong>No Show:<\/strong> In the event of a no-show without prior notice, the amount corresponding to the first night may be charged.<\/li>\n<\/ul>\n<p data-sourcepos=\"12:1-12:12\"><strong>3. Payment:<\/strong><\/p>\n<ul data-sourcepos=\"13:1-15:0\">\n<li data-sourcepos=\"13:1-13:104\"><strong>Payment Methods:<\/strong> The following payment methods are accepted: Credit card and cash.<\/li>\n<li data-sourcepos=\"14:1-15:0\"><strong>Taxes:<\/strong> Applicable taxes will be added to the total amount of the reservation.<\/li>\n<\/ul>\n<p data-sourcepos=\"16:1-16:28\"><strong>4. Check-in and Check-out:<\/strong><\/p>\n<ul data-sourcepos=\"17:1-20:0\">\n<li data-sourcepos=\"17:1-17:67\"><strong>Arrival time:<\/strong> The standard arrival time is 3:00 pm.<\/li>\n<li data-sourcepos=\"18:1-18:65\"><strong>Departure time:<\/strong> The standard check-out time is 12:00 pm.<\/li>\n<li data-sourcepos=\"19:1-20:0\"><strong>Late Arrivals:<\/strong> It is recommended to notify the hotel in advance in case of late arrivals.<\/li>\n<\/ul>\n<p data-sourcepos=\"21:1-21:29\"><strong>5. Additional Services:<\/strong><\/p>\n<ul data-sourcepos=\"22:1-24:0\">\n<li data-sourcepos=\"22:1-22:145\"><strong>Extra Services:<\/strong> Additional services such as parking, minibar, telephone calls, among others, will incur an additional cost.<\/li>\n<li data-sourcepos=\"23:1-24:0\"><strong>Responsibility:<\/strong> The hotel is not responsible for the loss or damage of guests' personal belongings.<\/li>\n<\/ul>\n<p data-sourcepos=\"25:1-25:25\"><strong>6. Children Policy:<\/strong><\/p>\n<ul data-sourcepos=\"26:1-27:0\">\n<li data-sourcepos=\"26:1-27:0\"><strong>Children:<\/strong> The policy regarding children varies depending on the type of room and hotel. We recommend checking the specific policy when making your reservation.<\/li>\n<\/ul>\n<p data-sourcepos=\"28:1-28:16\"><strong>7. Pets:<\/strong><\/p>\n<ul data-sourcepos=\"29:1-30:0\">\n<li data-sourcepos=\"29:1-30:0\"><strong>Pets:<\/strong> Acceptance of pets is subject to each hotel's policies. It is recommended that you check with the hotel before making your reservation.<\/li>\n<\/ul>\n<p data-sourcepos=\"31:1-31:33\"><strong>8. Hotel Liability:<\/strong><\/p>\n<ul data-sourcepos=\"32:1-33:0\">\n<li data-sourcepos=\"32:1-33:0\"><strong>Limitation of Liability:<\/strong> The hotel is not liable for any damage or injury that guests may suffer during their stay, unless caused by negligence on the part of the hotel.<\/li>\n<\/ul>\n<p data-sourcepos=\"34:1-34:20\"><strong>9. Force Majeure:<\/strong><\/p>\n<ul data-sourcepos=\"35:1-36:0\">\n<li data-sourcepos=\"35:1-36:0\"><strong>Unforeseen Events:<\/strong> The hotel shall not be liable for any failure or delay in the provision of its services due to force majeure.<\/li>\n<\/ul>\n<p data-sourcepos=\"37:1-37:22\"><strong>10. Applicable Law:<\/strong><\/p>\n<ul data-sourcepos=\"38:1-39:0\">\n<li data-sourcepos=\"38:1-39:0\"><strong>Jurisdiction:<\/strong> These Terms and Conditions shall be governed by and construed in accordance with the laws of Mexico.<\/li>\n<\/ul>\n<p data-sourcepos=\"40:1-40:23\"><strong>11. Modifications:<\/strong><\/p>\n<ul data-sourcepos=\"41:1-42:0\">\n<li data-sourcepos=\"41:1-42:0\"><strong>Changes:<\/strong> The hotel reserves the right to modify these Terms and Conditions at any time.<\/li>\n<\/ul>\n<p data-sourcepos=\"51:1-51:126\">\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terminos y condiciones T\u00e9rminos y Condiciones 1. Aceptaci\u00f3n: Al realizar una reserva a trav\u00e9s de Hive Canc\u00fan, ya sea por v\u00eda telef\u00f3nica, en l\u00ednea o en persona, el hu\u00e9sped acepta los presentes T\u00e9rminos y Condiciones. 2. Reservas: Garant\u00eda: Para garantizar la reserva, se podr\u00e1 solicitar una tarjeta de cr\u00e9dito v\u00e1lida. Modificaciones y Cancelaciones: Las modificaciones [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3293","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hivecancun.com\/en\/wp-json\/wp\/v2\/pages\/3293"}],"collection":[{"href":"https:\/\/hivecancun.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hivecancun.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hivecancun.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hivecancun.com\/en\/wp-json\/wp\/v2\/comments?post=3293"}],"version-history":[{"count":39,"href":"https:\/\/hivecancun.com\/en\/wp-json\/wp\/v2\/pages\/3293\/revisions"}],"predecessor-version":[{"id":13888,"href":"https:\/\/hivecancun.com\/en\/wp-json\/wp\/v2\/pages\/3293\/revisions\/13888"}],"wp:attachment":[{"href":"https:\/\/hivecancun.com\/en\/wp-json\/wp\/v2\/media?parent=3293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}